Public offer

1. General Provisions

This document constitutes a public offer of Tverdi (hereinafter referred to as the Seller) to any individual or legal entity (the Buyer) to conclude a sales contract for goods presented on the Seller’s website.
By placing an order on our website, the Buyer confirms their full agreement with the terms of this Public Offer.

2. Subject of the Agreement

The Seller undertakes to transfer ownership of the selected goods to the Buyer, and the Buyer agrees to pay for and accept the goods under the conditions specified on the website.

3. Ordering Procedure

Orders are accepted through the Seller’s online store. After placing an order, the Buyer will receive a confirmation email with order details and estimated delivery time.

4. Price and Payment

Prices are indicated in euros (€) and include VAT, unless otherwise stated. Payment can be made via secure online payment systems available on the website.
The Seller reserves the right to change prices before the Buyer places an order.

5. Delivery

Delivery is carried out across the European Union through reliable logistics partners. Delivery terms, costs, and available countries are listed on the Delivery & Payment page.

6. Returns and Refunds

The Buyer has the right to return goods within 14 days of receipt, in accordance with EU consumer protection law. Details on the return process are available on the Returns page.

7. Privacy and Data Protection

The Seller ensures full compliance with the GDPR (General Data Protection Regulation) and guarantees the confidentiality of personal data provided by the Buyer.

8. Final Provisions

The Seller reserves the right to amend the terms of this offer without prior notice.
All disputes are resolved in accordance with EU legislation.