Warranty
Tverdi Product Warranty
We stand behind the quality of our furniture. Every Tverdi product comes with an official 12-month warranty from the date of delivery.
What the warranty covers
- manufacturing defects;
- hardware, mechanisms, or fastener issues;
- material defects that affect functionality.
What the warranty does not cover
- mechanical damage caused during use;
- signs of improper care or misuse;
- natural wood variations (minor color or texture differences).
How to submit a warranty request
Please contact us via email or messenger and include:
- your order number;
- a description of the issue;
- photos or videos showing the defect.
We will get back to you within 1–2 business days and offer the best solution — repair, replacement, or compensation.